| When we talk about internet telephony or voice over | | | | computer to make phone calls is known as 'callback |
| IP services we often think that we need some sort | | | | service'. This VoIP calling method is extremely useful, |
| of 'special computer device' to make phone calls. | | | | it enables anyone with a phone to make a VoIP call |
| While in some cases this is actually true many | | | | without the need for other computer devices. The |
| applications and hardware solutions have been | | | | way it works is similar to using a phone card, but the |
| develop to turn this new technology around and | | | | main difference is that instead of making an actual |
| transform it into a more user friendly solution. | | | | call to connect to the service, users get a call back |
| Voice over IP sends sounds through the internet to | | | | from the service after requesting if from the web or |
| its destination which is usually a phone or a computer, | | | | a phone. Receiving a phone call is free, according to |
| but currently there is a wide range of options which | | | | most landline and mobile companies. A callback can be |
| can be applied to this new technology. It's main | | | | requested from a home phone, cell phone, work |
| advantage over conventional phone service is that | | | | phone, from a hotel, etc. |
| voice over IP costs a lot less. | | | | There are several callback systems but the most |
| The traditional way, currently used to make VoIP | | | | popular are Web Callback and SMS Callback. With |
| calls involves having a computer with sound card, a | | | | Web callback users log on to a web site and provide |
| high speed internet connection (ADLS, DSL, CABLE, | | | | the number they want to call to, and the number |
| T1,etc.) and finally a headset connected to the sound | | | | they are calling from, after providing this information |
| card which is a very simple setup; then a software | | | | a call back is requested and the conversation can |
| application (also known as a softphone program) is | | | | begin. SMS stands for short message service which is |
| installed in the computer which will act as a bridge | | | | also known as 'text messaging'. With SMS callback |
| between the Caller, the company lending the low | | | | users will have to send a text message to the |
| cost service and the person receiving the call. After a | | | | system to request a callback in order to start the |
| connection is established all the conversation will be | | | | conversation. |
| sent through the internet instead of traditional phone | | | | This technology not only helps users but businesses. |
| lines. This method allow to make calls from a PC to | | | | VoIP Wholesalers and business owners have adopted |
| another PC or from a Computer to a land line/cell | | | | this new turnkey calling card platform in order to |
| phone, regardless of the geographical location; which | | | | maximize revenue through volume due to the high |
| is convenient to most users. | | | | demand this new technology has. |
| Another VoIP calling method which doesn't require a | | | | |