| Battery Exchange Program iBook G4 and PowerBook | | | | 6C519 - 6C552 ending with S9WA, S9WC or S9WD |
| G4 | | | | 12-inch |
| Apple has determined that certain lithium-ion batteries | | | | PowerBook G4 A1079 ZZ411 - ZZ427 |
| containing cells manufactured by Sony Corporation of | | | | 3K428 - 3K611 15-inch |
| Japan pose a safety risk that may result in | | | | PowerBook G4 A1078and A1148 3K425 - 3K601 |
| overheating under rare circumstances. | | | | 6N530 - 6N551 ending with THTA, THTB, or THTC |
| The affected batteries were sold worldwide from | | | | 6N601 ending with THTC |
| October 2003 through August 2006 for use with the | | | | Note: After removing the recalled battery from the |
| following notebook computers: 12-inch iBook G4, | | | | iBook or PowerBook, consumers should plug in the |
| 12-inch PowerBook G4 and 15-inch PowerBook G4. | | | | AC adapter to power the computer until a |
| Apple is voluntarily recalling the affected batteries and | | | | replacement battery arrives. |
| has initiated a worldwide exchange program to | | | | If you participated in a previous battery recall for any |
| provide eligible customers with a new replacement | | | | of these computer models or recently purchased or |
| battery, free of charge. This program is being | | | | received from Apple an extra battery for an iBook |
| conducted in cooperation with the U.S. Consumer | | | | G3, please check your battery serial number in case |
| Product Safety Commission (CPSC) and other | | | | you received a replacement battery that is affected |
| international safety authorities. | | | | by this program. |
| Identifying your battery | | | | National and regional resellers, catalogers, and Apple's |
| Please use the chart below to identify the battery | | | | on-line and retail stores sold the computers with the |
| model and serial numbers that apply to your iBook or | | | | batteries from October 2003 through August 2006. |
| PowerBook. If the first 5 digits of your battery’s | | | | These batteries were also sold separately and may |
| 12-digit serial number fall within the noted ranges, | | | | have been supplied as service replacement units. |
| please order a replacement battery immediately. | | | | The Exchange Process |
| To view the model and serial numbers labeled on the | | | | To begin the battery exchange process, you will be |
| bottom of the battery, you must remove the | | | | asked for the serial number of your iBook G4 or |
| battery from the computer. The battery serial | | | | PowerBook G4, the serial number of your battery |
| number is printed in black or dark grey lettering | | | | and a shipping address. |
| beneath a barcode. See photos below. | | | | Customers in Australia, New Zealand, South Pacific |
| Computermodel Batterymodelnumber Battery serial | | | | Islands and Asia (excluding Japan) should contact their |
| number range 12-inchiBook G4 A1061 ZZ338 - ZZ427 | | | | local Apple Authorized Service Provider to obtain a |
| 3K429 - 3K611 | | | | replacement battery. |
| 6C519 - 6C552 ending with S9WA, S9WC or S9WD | | | | After serial number verification, a new battery will be |
| 12-inch | | | | shipped to you, free of charge. When you receive |
| PowerBook G4 A1079 ZZ411 - ZZ427 | | | | the replacement battery, please use the same |
| 3K428 - 3K611 15-inch | | | | shipping packaging and included prepaid shipping label |
| PowerBook G4 A1078and A1148 3K425 - 3K601 | | | | to return the recalled battery to Apple for proper |
| 6N530 - 6N551 ending with THTA, THTB, or THTC | | | | disposal. |
| 6N601 ending with THTCw. Computermodel | | | | Note: If your battery serial number does not match |
| Batterymodelnumber Battery serial number range | | | | any of the ranges listed above, you do not have to |
| 12-inchiBook G4 A1061 ZZ338 - ZZ427 | | | | exchange your battery. |
| 3K429 - 3K611 | | | | |