Good Night. Good Luck. Does TV News Still Matter?

Copyright (c) 2009 Karen Friedman Enterprises, Inc."friending" on Facebook, "tweeting" on Twitter,
As a former TV news reporter and anchor, I oftenblogging, podcasts and "linking" to one another on
wonder whether TV news still matters. My firstLinkedIn, and it's easy to understand why TV news
thought is usually "Of course it does." However,is no longer the gold standard for delivering and
perhaps a better question in this age of social mediareceiving information. TV stations are now having the
is "Does TV news matter as much as it once did?"same experience as newsrooms: award-winning
Research suggests it does not.journalists and broadcast executives are fleeing TV
According to data from Nielsen Media Research,stations to begin alternative news sites that provide
viewership on the three evening network newsinvestigative reporting, tap freelance journalists for
programs has steadily declined over the past 25content and offer long, in-depth pieces that are
years, falling by more than 1 million viewers eachtough to find in today's revenue-challenged TV
year— translating into millions of dollars in lostnewsrooms.
annual revenue. The 2009 Pew Project for ExcellenceMedia and political consultant Larry Ceisler says that
in Journalism's State of the News Media annual reportthe financial pressure on local news is forcing those
says that local news staffs, already too small tooperations to air more voiceovers and use fewer
adequately cover their communities, are being cut atreporters. "The fact that reporters are younger and
unprecedented rates. As a result, this caused localless experienced in their markets is a detriment."
revenues to fall by a surprising 7 percent in anCeisler says because money is tight, many
election year—and ratings continue to drop.newsrooms can't afford to hire experienced reporter
Only cable news is flourishing. As previous Pew annualand producer staffs who are familiar with the market
reports have shown, new media — includingwhere they work. Ceisler adds that the quality of
the Internet, blogs, podcasts and video sharingreporting has diminished, and he believes that the
— is rapidly becoming mainstream media. Pewdays when local TV was a PR expert's most
cited one survey stating that the number ofimportant task is over. "It is always good for the
Americans who say they found "most of theirclient, when they have an event, to see cameras,"
national and international news" online increased 67he says, "but cameras are becoming more like props
percent in the past four years.for clients. Bottom line, TV just does not have the
While the growth in online news consumption cutimpact it once did." While this may be true, other
across all age groups, it was fueled by young people.PR professionals believe that TV is a convenient and
It appears that the limitations of three main channelseffortless way to stay on top of what's happening in
and a dinner-hour time slot are to blame. Even anthe world, especially for older people who are not as
unofficial survey that I conducted of mycomputer savvy. "When you consider that more
college-bound son's friends with short attention spanspeople [use] TVs than computers to access news
revealed that if they want news, they'd rather obtainonline, [then] the role and continued value of TV
it online, without commercials and with the ability tonews becomes more apparent," says Lori Neuman,
move on when they lose interest. Rick Williams,communications manager for NRG Energy. She adds
executive producer at WPVI-ABC TV in Philadelphia,that TV news speaks to and reaches all audiences.
agrees. Williams says that because younger viewersIt's still an important vehicle to get your message
get most of their information from the Web, it isout, Neuman says.
critical to cross-promote news between the TV andFormer major market television news reporter turned
Web platforms. That means streaming news eventsmedia and crisis consultant Rick Amme believes TV
live and carrying breaking stories on the station Webnews is actually more relevant than it's ever been
site so that viewers don't have to wait until theand credits You Tube, the popular video sharing
evening broadcasts. To do this, many stations havewebsite frequented by users from around the world
hired producers who do nothing but create Webwho upload and share video clips. Amme cites a
content, update stories online, produce video forFortune 100 client who just a few years ago told him
Web sites and create breaking-news alerts that areshe was much more concerned about print media
sent to subscribers' cell phones and e-mail. As abecause it could be replicated and circulated much
result, Williams says that WPVI is probably in bettermore easily than broadcast media. In Amme's opinion,
shape than most stations because it has focusedYou Tube has changed that entirely. "TV news has
attention on viewer habits, and also maintained a loyalnow become potential source material for good or
audience who has followed the same anchor forbad news and the viral videos can have a more
more than 30 years. "Our ratings are still strong, butpowerful visceral impact on many different
clearly not as strong as back in the day," saysaudiences."
Williams. "Overall TV viewing is down, especially givenAs for my own opinion following two decades as a
you can now watch what you want to watch whentelevision news reporter and anchor, I also believe
you want to watch it." He says that many stationsTV news, especially local news, will remain relevant to
"have all but turned out the lights in their newsroomspeople who want to know what's happening in their
and have laid off scads of people" because they canown backyard. Despite the steady decline of
share video and use more canned pieces from otherviewers, Pew also reports approximately two-thirds
content providers. However, he stresses that TVof Americans say they still get their news from their
news, especially local news, is still relevant for manylocal television stations. Although newsrooms across
stations around the country, especially regardingthe country are cutting salaries, staff and merging
weather reporting. Williams says that even thoughoperations to cut costs, many continue adding
you can click on many Web sites for a quick update,additional newscasts in an effort to remain profitable
local weather reports remain big drivers for TV newsas news programming can account for nearly half of
viewers.a station's overall revenue.
Additionally, as lifestyles change and people start theirLike any good product, TV news must strive to
days earlier, morning news programs are alsoremain relevant by continuing to beef up web
growing. About 40 years ago, viewers only had threepresence and attract younger viewers. But I also
channels to choose from. As cable grew, morebelieve TV news must consistently differentiate itself
channels were offered. As the Internet exploded,by doing what it does best which is broadcasting
more videos started popping up on the Web,world events and Live breaking news in a way that
generating millions of hits and prompting creators toonly television cameras can capture.
improve quality. Combine this explosion with