News & Events- Case Studies- DialResults

Customer Reports 500% Productivity Increase withwe would never select any other company."
Solution from DialResults and Alliance SystemsLymcore moved from manual dialing to a predictive
DialResults provides predictive dialing softwaredialing system for the same reasons most
solutions to telemarketing companies. One suchtelemarketing companies make the change: increased
company, Lymcore, is an outbound service bureauproductivity and efficiency. The DialResults/Alliance
for credit card companies. Lymcore agents contactSystems solution increased Lymcore's productivity by
potential customers and offer additional creditmore than 500 percent. Before the implementation,
options.Lymcore agent's made approximately 100 sales a
New Technology™ from DialResults is an open,week. Today, they generate between 100 and 120
highly-dependable, standards-based solution that issales daily.
easily upgraded. To run this VoIP Windows-basedDue to the call agents' impressive productivity,
predictive dialer for the Lymcore implementation,Lymcore asked DialResults to assist them in nearly
DialResults selected an open communication platformdoubling the predictive dialing solution to 150
from Alliance Systems.workstations. Designed as a standards-based, highly
"We chose Alliance Systems' I-Series server becausescalable and flexible system, Alliance Systems' open
of its reputation in the marketplace," said Richardcommunications platform easily accommodates
Logan, office manager at DialResults. "Our installersLymcore's growth. "Alliance's communication servers
tell us that there is no comparison between Allianceare readily scalable and capable of expanding and
servers and other leading vendors. Plus, our systemsgrowing with Lymcore," Logan concluded.
worked so well together in the first implementation,