| v> | | | | Pollution or e-mail etiquette. Your company might |
| As we blaze into the new millennium, technology | | | | consider E-Mail Essentials,a significant half day |
| continues it’s rapid pace yet most people and | | | | training offered by the author through The Enspiron |
| businesses are not realizing the consequence of | | | | Training Company. |
| e-mail. Even as we increase our level of electronic | | | | 9.START forgiving others when they mess up |
| communication, so goes the multitudes of new e-mail | | | | Almost daily, I receive e-mail messages from |
| and internet users flooding the bandwidth. Along with | | | | acquaintances that violate most ofthe information |
| all this new hyper growth comes new internet-based | | | | contained in this article. Instead of spending useless |
| abuses and challenges that affect all of us personally | | | | energyregistering a complaint or ignoring it, I politely |
| and professionally. | | | | make a specific request for themto change what it is |
| These days everyone receives too many e-mails. | | | | they are doing and why. If you’re going to be |
| Unnecessary messages are annoying. The information | | | | part of thepollution solution then provide suggestions |
| contained in this article suggests ways to become a | | | | on what they should do. |
| solution to the pollution, decrease spam and allow | | | | 10.START using spell check before sending e-mails |
| routine users to have higher levels of electronic | | | | Using your built in spell checker is a sure way to |
| savvy. You’ll also find out through our Top | | | | avoid embarrassments,especially when communicating |
| Ten Starts and Top Ten Stops how to take the | | | | professionally. Don’t compromise |
| necessary steps to protect e-mail addresses from | | | | yourmessages, use spell check. |
| potential abuses. | | | | TOP TEN STOPS: |
| TOP TEN STARTS: | | | | 1.STOP placing your entire e-mail database or lists into |
| 1.Deleting most e-mails when you do not recognize | | | | the Toor Cc fields |
| the sender. | | | | As previously stated, some people place all their email |
| 2.Compressing information down to concise points. | | | | addressesin the To or Cc field. There are two |
| 3.Identifying who you are in the subject field. | | | | disadvantages to this: (a) therecipient knows you |
| 4.Addressing distribution e-mails to yourself. | | | | have sent the same message to a largeamount of |
| 5.Placing addresses in Bcc field when sending | | | | people, and (b) you are publicizing someone else's |
| distribution e-mails. | | | | email addresswithout their permission. |
| 6.Being respectful of other’s e-mail privacy | | | | 2.STOP using sarcasm and humor in some e-mails |
| and time. | | | | Without face to face communications your joke or |
| 7.Cleaning up e-mails if your intent is to pass them | | | | statement may be viewed withdisapproval or even |
| along. | | | | worse — you may hurt someone’s |
| 8.Educating yourself to increase your Internet savvy. | | | | feelings. Genuine intimacywith our fellow human |
| 9.Forgiving others when they mess up. | | | | beings is a rare commodity these days — and |
| 10.Using spell check before sending e-mails. | | | | many peoplewho shy away from intimacy hide behind |
| TOP TEN STOPS: | | | | the veil of humor. If it doesn’t buy |
| 1.Placing your entire e-mail database or lists into the | | | | youanything, then don’t say or write it. |
| To or Cc field. | | | | 3.STOP opening e-mails with a fwd or |
| 2.Using sarcasm and humor in some e-mails. | | | | fw in the subject matter |
| 3.Opening e-mails with a fwd or fw in | | | | These types of e-mails create a huge amount of |
| the subject matter. | | | | pollution. The messages aretypically laced with multiple |
| 4.Using ALL CAPS or CAPS LOCK in your messages. | | | | forwarded subjects not to mention including |
| 5.Writing anything you don’t want shared in | | | | eachperson’s e-mail list that decided to hit |
| public. | | | | reply or forward to the original message. |
| 6.Changing e-mails addresses every so often. | | | | 4.STOP using ALL CAPS or CAPS LOCK in your |
| 7.Sending unnecessary attached files. | | | | messages |
| 8.Sending messages using typical spam titles in the | | | | USING ALL CAPS MAKES IT LOOK LIKE YOU'RE |
| subject field. | | | | YELLING! TRY |
| 9.Passing along virus alerts. | | | | READING THE WHOLE SCREEN LIKE THIS — |
| 10.Replying to spam. | | | | NOT EASY TO DO! |
| TOP TEN STARTS: | | | | 5.STOP writing anything you don’t want |
| 1.START deleting most e-mails when not recognizing | | | | shared in public |
| thesender | | | | Never assume your email messages are private or |
| Due to the huge amount of spam, along with the | | | | that they can be read by onlythe recipient. Face the |
| on-goingpresence of virus’s embedded into | | | | fact, sending e-mails is just like having a |
| e-mail messages, the currenttrend today is to | | | | LIVEmicrophone around a politician. |
| automatically delete any messages that you arenot | | | | 6.STOP changing e-mails addresses every so often |
| certain who the sender is. Purge your deleted | | | | Much of our Internet pollution is due to people |
| items folderoften. | | | | changing e-mail addresses everyso often. Many |
| 2.START compressing information down to concise | | | | people have to change due to the high amount of |
| points | | | | spam that theyreceive. Others change because of |
| Keep your messages short, concise and to the point. | | | | the all new ISP that just came out. Yet,messaging |
| In other words, have a pointthen get to it. Most | | | | everyone in the world about a new address, again, |
| users do not enjoy reading lengthy messages or | | | | pollutesthe electronic traffic, not to mention |
| novels ontheir screens and they have a tendency to | | | | everyone needs to update their database. |
| delete or ignore these type of messages. | | | | 7.STOP sending unnecessary attached files |
| See additional information about information | | | | Sending some attachments can annoy friends, family, |
| compression by clicking here orclicking your browser | | | | and clients. Many files mayeven seize their e-mail |
| to: | | | | system. Compress attachments and only send them |
| 3.START identifying who YOU are in the subject field | | | | whenthey are necessary and productive. Or, load you |
| Make sure the recipient knows your e-mail address or | | | | attachment onto a website anddirect your recipients |
| is expecting your e-mail. If | | | | to view the document using a URL link instead. |
| I am speaking to a client on the phone and following | | | | 8.STOP sending messages with a typical spam title in |
| up via e-mail, I’ll alert theclient to my | | | | the subject matter |
| forthcoming message or reference the phone call in | | | | A relative every once in awhile sends a message and |
| the subject field. | | | | in the subject field it says |
| 4.START addressing distribution e-mails to yourself | | | | Hi. Great . . . especially considering hi is |
| Each receiving recipient sees only two e-mail | | | | one of the most recognizable spamsubject titles. |
| addresses of which both are yours. | | | | Spammers use basic titles in their subject lines that |
| It will be seen on the receiving end like this: | | | | are designed tocreate curiosity with the recipient so |
| To: Your e-mail address Fr: Your e-mail | | | | they’ll open or forward the message. |
| address And . . . | | | | Amazingly enough, we use some of the same titles in |
| 5.START placing addresses in Bcc field when sending | | | | our legitimate e-mails. |
| distribution e-mails | | | | Another way spammers infiltrate is to misspell words |
| It is a discourtesy to give out someone's e-mail | | | | in the subject line. Watchout for specific subject titles |
| address. When you send an e-mailmessage to | | | | such as Urgent, Important, Sunday, Your Message, |
| multiple people and use To or Cc to address the | | | | Invoice, Send Card To, Your Account; or any subject |
| message, everyonesees each other's e-mail address. | | | | fields that are misspelled. |
| Creating A Bcc (Blind Carbon Copy) Field: | | | | 9.STOP passing along virus alerts |
| To send a message without the recipient's name | | | | E-mail users are still forwarding virus alerts — |
| showing: In a message, click To. | | | | thinking that by sending thesethey’ll save |
| In the Type name or select from list box, type the | | | | some poor soul from a for-sure computer melt down. |
| name, or click Find. In the | | | | The fact is somevirus alerts have embedded viruses |
| Name list, click the name, and then click Bcc. Click | | | | in them. If you receive a virus alert, delete itwithout |
| Send. | | | | opening it or forwarding it. Check the main homepage |
| Or . . . | | | | of your virusprotection software often. Keep an eye |
| You can display the Bcc box in all new messages that | | | | on your favorite television news station or |
| you compose. If Word isyour e-mail editor, in a new | | | | Internet news station like CNN or Fox News for your |
| message, click the arrow to the right of the | | | | official virus alerts. |
| Optionsbutton, and then click Bcc. If you are using | | | | 10.STOP replying to spam |
| the Outlook e-mail editor, in a newmessage, on the | | | | Each time you reply to spam or hit unsubscribe, you |
| View menu, click Bcc Field. If the Bcc field isn't visible | | | | are confirming that youremail address is live. |
| whenyou create a new message, you can add it. | | | | Authenticating this will only create even more spam. |
| 6.START being respectful of other’s e-mail | | | | Just hit the delete button or use email software to |
| privacy and time | | | | remove the spam. |
| Everyone is very busy and most place a high level of | | | | The Internet and E-mail is everything they said it was |
| significance on their timeand privacy. Be respectful by | | | | going to be. People all around the world are using this |
| applying the things learned in this article andby sharing | | | | medium to connect and communicate with others. |
| this valuable information with others. | | | | The Net has certainly changed how we live, |
| 7.START cleaning up e-mails if your intent is to pass | | | | work and play. Even Senior Citizens are now jumping |
| them along | | | | in at a unprecedented rate of activity. Before they |
| We’ve all seen it, the folks who view an | | | | can speak, our children now have a mouse in their |
| e-mail and want to pass it along so theyautomatically | | | | hand. Major corporate aircraft now have a mouse for |
| click forward. In the To field they click in their | | | | the pilot and one for the co-pilot located on the |
| entire e-maildatabase and hit send. Instead, stop the | | | | cockpit consoles. |
| pollution by (a) click forward on thetool bar | | | | As the Net continues to evolve, so do we as users |
| (b) remove all the fwd’s, message headers | | | | utilizing the latest and greatest types of technology. |
| and anyone’s e-mail addressthat may appear | | | | Because of this wonderful phenomenon, we have no |
| (c) place your own e-mail address in the To field and | | | | idea of what it will be like in ten years or how |
| (d) placethe e-mail addresses you want to send the | | | | well all be affected by this incredible medium. We |
| message to in the Bcc field. | | | | have just barely scratched the tip of the |
| 8.START educating yourself to increase your | | | | iceberg. Yet, we have a duty to safeguard and |
| Internet savvy | | | | defend the |
| Educate yourself on the proper uses of the Internet | | | | Internets unique makeup. |
| and stop with excuses such as | | | | Become a solution to the pollution by implementing |
| It’s too late to teach an old dog new | | | | the ideas and suggestions found in this article. Start |
| tricks. An easy way to educate yourself isto | | | | now on the road of increasing your awareness and |
| search out on the various search engines for | | | | reducing the huge amount of Internet pollution that |
| information about Internet | | | | we deal with on a daily basis. |